Manufacture’s Comprehensive Service From The Start
Secure Mobile Solutions works with the major manufacture’s to offer this unique service offering that provides seamless coverage at the right price, delivering expanded services at a lower
cost-per-year. No matter where in the world you are located, our global support infrastructures ensures fast and dependable turnaround times and prompt telephone technical support. Count on Service from the Start with Comprehensive Coverage for maximum uptime and maximum investment protection for your mobile computers, barcode scanners, vehicle mount terminals, and printers. Now that’s true peace of mind.
- Benefits
- Fixed cost of repairs for the term of the contract
- On-Line RMA Process
- Reload custom images and device settings
- Update latest OS and radio drivers
- Repaired with manufacture’s parts not OEM parts
Service Plans
Flat Rate Repair Service Plan
Time & Material Repair Services Plan
Advanced Replacement Repair Services Plan
Yearly Repair Contract Plan
Legacy Repair Services
Secure Mobile Solutions works with leading 3rd party maintenance providers to offer repair and refurbishment service options for your discontinued barcode scanners, handheld computers, vehicle mount computers, and printers. These services enable companies to stretch their IT budgets and keep their legacy equipment functioning for a longer period of time.
All Repair Plans include the following
- Pre-test and evaluation
- Full diagnostic pre-test
- Inspection of all cosmetic components
- Replacement of any defective or worn components including external casings
- Professional cleaning
- Final test and verification of proper operating systems
- Safe and secure packaging to customer specifications
- Includes return ground shipping
